AI DEVELOPMENT · MALAYSIA

AI Development Company in Malaysia
Production AI for Malaysian businesses.

iTech Soft Solutions builds AI agents, RAG knowledge systems, LLM integrations and AI SaaS for companies in Malaysia. Our leadership is based in Selangor and our engineering team works from Khulna, Bangladesh, two hours behind Malaysia time, so your working day is our working day.

Book a call →See our AI work

AI TRACK RECORDSINCE 2016

own_ai_products4+// 2 live: Feedlio, ScanSafe Pro

feedlio_networks_live12// AI social media SaaS

mcp_directories3// listing the Feedlio MCP server

products_shipped80+// since 2016

time_difference2 hours// Khulna UTC+6 · Malaysia UTC+8

leadershipSelangor// Malaysia

AI SERVICES

AI services for Malaysian companies.

AI agents

Agents that complete multi-step work across your systems, with guardrails and human approval.

AI agents →

RAG knowledge systems

Accurate, cited answers from your own documents, policies and tickets, in English and Bahasa Melayu.

RAG systems →

LLM integration

Add GPT, Claude or Gemini to your existing product with cost controls and evaluation.

LLM integration →

AI SaaS development

Multi-tenant AI products with billing, admin and production infrastructure, as we built for Feedlio.

AI SaaS →

Document and vision AI

OCR, extraction and classification for invoices, forms and IDs, as in our ScanSafe Pro app.

Computer vision →

MCP servers

Connect your systems to Claude, ChatGPT and your own agents through the Model Context Protocol.

MCP servers →

USE CASES

Where Malaysian companies use AI first.

Start where the work is repetitive, the data already exists, and a person can check the result.

Multilingual customer support

Assistants that answer in English, Bahasa Melayu and Chinese from your own knowledge base, and hand over to staff when needed.

Invoice and document processing

Extract data from invoices, purchase orders and forms to speed up finance work, including preparation for LHDN e-Invoicing.

Internal knowledge search

One place to ask about policies, SOPs and past projects, with answers that cite the source document.

Sales and marketing content

Draft proposals, product descriptions and social posts in your brand voice, reviewed before they go out.

CASE STUDY

Proof, not promises.

CASE STUDY · AI SAAS PLATFORM

Feedlio: AI Social Media SaaS

Our own AI platform plans, writes and publishes content to 12 networks. An AI Campaign Builder drafts whole campaigns for human approval, and a hosted MCP server lets assistants like Claude and ChatGPT schedule posts directly.

Networks live

MCP directories listed

Daily

Used for our own marketing

View Full Case Study →

BUILT FOR MALAYSIAN RULES

Compliance designed in, not added later.

Personal Data Protection ActThe 2024 amendments added data protection officer appointments, breach notification within 72 hours and new cross-border transfer rules. We design data flows, logging and retention to support them.

AI Governance and Ethics GuidelinesMOSTI’s September 2024 guidelines set seven voluntary principles for responsible AI. We document how your system meets them, which helps with customer and board reviews.

Data locationWe can deploy on cloud regions in Malaysia, in your private cloud or on-premises, so sensitive data stays where your policies require.

Human oversightApproval steps for actions with real consequences, audit logs for every AI decision, and evaluation suites that catch regressions before release.

Frameworks

PDPA 2010 (amended 2024)National AI Governance & Ethics GuidelinesOWASP LLM Top 10NIST AI RMF

HOW WE WORK

Three ways to work with us.

Start with a two-week discovery sprint, build an MVP with a fixed scope, or add senior AI engineers to your own team.

01 — Fixed scope2 wks

Discovery Sprint

Fixed price · Fixed timeline

We pressure-test your idea, define the architecture, and give you a fixed price before you commit to a full build.

Technical feasibility review
Architecture diagrams
Stack recommendations
Delivery roadmap + fixed quote

Start a sprint →

02 — DeliveryMost chosen

End-to-End MVP

8–24 wks · Milestone-based

Fixed-price product delivery with dedicated ownership — two-week sprints, Friday demos, milestone-gated launch.

Everything in Sprint, plus:
Design + engineering squad
Production deployment
90 days post-launch support

Book a call →

03 — Embedded3+ mos

Embedded Team

Monthly retainer · Senior-only

Senior AI or blockchain engineers integrated into your team, your tools, your repos — operational in days.

Senior-only engineers
Full-time dedicated capacity
Your workflow + standards
Scale up or down monthly

Build your team →

FAQ

AI development in Malaysia, answered.

Our leadership is based in Selangor, Malaysia, and our engineering team works from Khulna, Bangladesh. We work with Malaysian clients remotely during your business hours, and in-person workshops in the Klang Valley can be arranged.

Yes. Current language models handle Bahasa Melayu, English and Chinese well. We test accuracy in each language on your own data before launch, because quality varies by task.

We design for the Personal Data Protection Act from the start: minimal personal data in prompts, access controls, audit logs, retention rules, and support for breach notification and cross-border transfer requirements. Your legal team stays responsible for your PDPA obligations, and we give them the technical documentation they need.

Yes. We can deploy on Malaysian cloud regions, in your private cloud or on your own servers, and choose AI models and providers that fit your data-location policy.

Discovery takes 2 weeks. An MVP is typically 8 to 12 weeks end to end, and full production systems with monitoring, evaluations and integrations run 16 to 24 weeks.

It depends on scope, data and integrations. We start with a fixed-price discovery sprint and give you a fixed quote for the build before you commit.

START YOUR AI PROJECT

Build AI that works in production.

Book a 30-minute call. We will look at your use case, your data and your timeline, and tell you honestly what AI can do for it.