LEGAL

Terms & Conditions

LAST UPDATED: JUNE 2026

1. Acceptance of Terms

By accessing and using the services provided by iTech Soft Solutions ("Company", "we", "us", or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms, you should not use our services.

2. Services

iTech Soft Solutions provides software engineering, AI development, blockchain development, and related technology consulting services. Specific services, deliverables, timelines, and fees are governed by individual project agreements, statements of work, or service contracts entered into between the Company and the client.

3. Engagement Terms

3.1 Discovery Sprint

Discovery Sprint engagements are fixed-price, fixed-timeline engagements. Deliverables include technical feasibility review, architecture recommendations, stack selection, and a delivery roadmap with fixed quote. Discovery Sprint outputs are owned by the client upon full payment.

3.2 End-to-End MVP

MVP engagements are milestone-based. Payment is structured around delivery milestones defined in the statement of work. Each milestone must be approved before the next phase begins. All code and intellectual property created under the engagement transfers to the client upon full payment of all milestones.

3.3 Embedded Team

Embedded team engagements operate on monthly retainers. Either party may terminate with 30 days written notice. Code contributed during the engagement to client repositories is owned by the client.

4. Intellectual Property

Subject to full payment, the Company assigns to the client all intellectual property rights in custom deliverables created specifically for the client. The Company retains ownership of:

  • Pre-existing intellectual property, frameworks, and tooling
  • General methodologies, processes, and know-how
  • Open-source contributions made publicly available
  • Internal tools used across client engagements

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information. The Company will sign a Non-Disclosure Agreement (NDA) upon request and will not disclose client information to third parties without written consent, except as required by law or for coordinated security audits with explicit client approval.

6. Security Audits and Warranties

All smart contract and blockchain projects include a 30-day post-launch warranty on deployed contracts. This warranty covers material defects in code we authored. It does not cover:

  • Issues arising from third-party protocol vulnerabilities
  • Changes made to the codebase by parties other than the Company
  • Economic attacks on tokenomics or protocol design decisions approved by the client
  • Force majeure events including blockchain network issues or oracle failures

7. Payment Terms

Payment terms are specified in individual project agreements. Standard terms are net-15 for milestone payments. Late payments accrue interest at 1.5% per month. The Company reserves the right to pause work if payment is more than 30 days overdue.

8. Limitation of Liability

The Company's total liability to any client shall not exceed the total fees paid by the client in the six months preceding the claim. The Company shall not be liable for indirect, incidental, special, or consequential damages including lost profits, lost data, or business interruption.

9. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved through binding arbitration in Kuala Lumpur, Malaysia, in accordance with the Asian International Arbitration Centre rules.

10. Contact

For questions regarding these Terms, contact us at legal@itechsoftsolutions.com.